Run your clinic.
Not your registers.
Appointments, live queue, doctor's notes, billing and follow-ups — one system on WhatsApp, where your patients already are — running the day by itself.
One system. Six jobs your clinic
does every day.
NaadiOS is the operating system for Indian clinics — it books, queues, records, bills, reminds and reports, with WhatsApp as the front door every patient already knows how to use. Here is the whole platform:
to bad plumbing.
One system between your patients
and your paperwork.
Six places where work happens in your clinic. One thread that never gets dropped. Watch one patient go through your day.
Queries answered. Slot booked.
While you slept.
The bot asks for what it needs, offers real open slots, and books the appointment — the moment it's said in chat, it's in the system.
- Answers common questions — timings, fees, directions
- Books into real slots — no double-booking, no register
- Reminds automatically — one hour before the visit
- Asks which department — if you run several, it routes before it books
Clinic Queue
LiveEvery arrival, one live queue.
WhatsApp bookings, walk-ins, phone calls — they all land in the same queue with the same tokens. Your front desk sees the whole morning at a glance.
- Walk-ins added in two fields — name and doctor, done
- Tokens announced automatically — patients see their turn
- The day strip fills itself — no diary, no double entry
The front desk checks them in.
The doctor already knows why.
One tap calls the token. The chart opens itself — history, allergy check, and a note that writes itself into the patient's permanent record.
- Full history on open — past visits, past prescriptions
- Safety checks built in — allergies flagged before the pen moves
- Notes saved to the record — not to a loose slip
Vikram Shah — Ledger
| Date | Visit | Rx | Amount | Status |
|---|---|---|---|---|
| 12 May | Consult | #R-2101 | ₹400 | Paid |
| 26 May | Review | #R-2148 | ₹300 | Paid |
| Tue | Follow-up | #R-2214 | ₹400 | Pending |
Every visit leaves a record.
Every rupee has a line.
The consult becomes a ledger entry on its own — visit, prescription, amount, receipt. Nothing lives only in someone's memory.
- Billing tied to the visit — not a separate notebook
- Receipts go out on WhatsApp — no printer required
- The full history in one place — for you and for audits
The patient you'd have lost.
Back on your schedule.
Most clinics lose the follow-up, not the first visit. NaadiOS remembers, reminds on WhatsApp, and puts the yes straight back into your queue.
- Reminders send themselves — on time, every time
- Confirmations update the book — no calling back
- Silent patients get flagged — so you can decide, not forget
You see the whole clinic.
Without standing in it.
Every chat, every token, every rupee, every follow-up — one view. Step out for a day and still know your clinic ran well.
- Live counts across the day — queue, consults, collections
- End-of-day, done for you — no tallying the register at night
- Open it from home — the day's numbers without the drive back
- Split by department — a polyclinic sees each line's queue and collections on its own
It started on WhatsApp.
It never left your system.
You watched the day.
Now run it.
Be the patient, the front desk and the doctor. Every tap is real product behaviour — and count how little you have to do.
| Today | Follow-up | #R-2214 | ₹400 | Pending |
The booking arrived on its own. The reminder sent itself. You only did the clinic’s part — and never opened a register.
See pilot details →What is paper costing you?
Move the sliders to your clinic. This is what missed bookings and forgotten follow-ups add up to.
That's your pilot decided. Run one →
What you're probably wondering.
- Your patients install nothing. They already have WhatsApp.
- Your staff learns it in a day. If they can use WhatsApp, they can run it.
- Your patients need nothing new. Just the WhatsApp they already use — one tap of consent when they first message, and reminders are on.
- Your data belongs to you. Export it anytime. It's your clinic's record.
- Built for 15 patients a day or 150. No per-patient charges — a quiet clinic pays for what it is.
Run a pilot at your clinic.
Four weeks. Your real patients, your real queue. We set it up with you, and you see your own numbers before you decide anything.
Try the live demoOne price. No per-patient charges.
Every plan includes the WhatsApp desk, the live queue, doctor’s notes, billing and follow-ups. Setup is ₹15,000, once.
Single clinic
One practice, one service line.
- 5 doctors
- 2 front-desk and 3 nursing logins
- 1 manager login
- Unlimited patients and appointments
- WhatsApp bookings, reminders and follow-ups
- Billing, receipts and daily collections
Polyclinic
Several departments under one roof.
- 5 doctors in every department
- Front desk and nursing shared clinic-wide
- Per-department queues and schedules
- Patients pick the department on WhatsApp
- Referrals between departments
- Collections by department and consultant
No per-patient charges. No per-booking fee. No lock-in. The price does not move with how busy you get, and your data leaves with you any day. NaadiOS is not registered under GST, so the prices above are the total payable.
Setup, pilot and extra seats →Common questions.
My clinic is small and not that busy. Is this for me?
Especially you. When you see fifteen patients a day, three missed calls is a fifth of your practice — and the follow-up that never came back was your cheapest growth. NaadiOS isn't for handling crowds; it's for never losing a patient you could have kept. And in a small clinic the doctor is often the front desk too — the bot answers so you don't have to.
I run a polyclinic — several departments under one roof. Does that work?
Yes. At setup you tell us whether you're a single practice or a polyclinic, and if it's the latter you pick your departments. From then on the bot asks each patient which department they need, the queue is filtered per department, a doctor can refer a patient across to another one, and the day's collections are attributed by department and by consultant — so you can see which lines earn.
What does the pilot cost?
The four-week pilot is priced so a single-doctor clinic can say yes without a committee. You'll get the exact number when we talk — and there's no charge until setup is complete and your staff is comfortable.
What do we need at the clinic to run it?
A computer or an iPad at the front desk, and the same for each doctor. The clinic side of NaadiOS is built for that screen — a queue, a prescription and a day's collections need room to breathe, and we'd rather build them properly than shrink them onto a phone. Your patients need nothing at all: they use WhatsApp on whatever phone they already carry.
Can you really message my patients on WhatsApp?
Yes — with their consent. When a patient first messages your clinic, they give a one-time opt-in, and all reminders and receipts use WhatsApp-approved message templates. We set all of this up with you during onboarding; you never have to think about it.
My staff isn't technical. Will this work?
If they can use WhatsApp, they can run NaadiOS. Most front desks are comfortable within their first morning — and we stay with you through the first week.
Where does my data live? Can I take it out?
Your patient records belong to your clinic, stored securely, and you can export everything at any time. If you leave, your data leaves with you.
What happens after the pilot?
You see your own four weeks of numbers — bookings answered, follow-ups recovered, collections recorded — and decide. If it isn't earning its keep, you walk away with your data.
A good clinic shouldn't run on memory.
Most clinics we know are run by excellent doctors and exhausted front desks — on paper registers, loose slips, and the hope that nobody forgets anything important.
They don't need more software. They need better plumbing: bookings that answer themselves, records that write themselves, follow-ups that remember themselves — reaching patients on the phone everyone already carries.
We built NaadiOS the way we'd want it in our own family's clinic. Simple enough for day one. Honest enough to leave with your data.